FAQ – My Store

FAQs

Most red light devices rely on just 4–5 wavelengths, limiting the depth and range of benefits they can deliver. TheralumaX is engineered with 8 clinically validated wavelengths, covering both red and near-infrared light to target every layer of the body, from skin to muscle to deep tissue and brain health.

Combined with high irradiance output, commercial-grade build quality, and intuitive digital controls, TheralumaX offers faster, more comprehensive, and longer-lasting results compared to standard panels.

Yes. The near-infrared wavelengths (810–1060nm) penetrate deeper into muscles, joints, and connective tissue. This reduces inflammation, improves flexibility, and accelerates recovery from exercise, injuries, or chronic discomfort.

For best results, we recommend 3–5 sessions per week, lasting 10–20 minutes each, depending on your goals. Consistency is key, results build over time with regular use.

TheralumaX devices are virtually maintenance-free. Simply wipe down the panels after use and avoid moisture exposure. LEDs are designed to last 50,000+ hours, so you won’t need to replace them.

Shippping & Returns FAQs

We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and in some locations, cash on delivery.

Yes, we offer international shipping to many countries. Shipping costs and delivery times may vary depending on your location. Please refer to our shipping policy or contact our customer service team for more information.

Once your order has been shipped, you will receive a tracking number via email or SMS, depending on the contact information provided at checkout. You can use this tracking number to monitor the status of your delivery.

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